Values and step results
Put answers, dates and the results of earlier steps into emails, messages and conditions.
How values work
A value is a name in double curly brackets, like {{full_name}}. When the automation runs, it’s replaced with the real answer. In each step’s settings, the builder lists every value you can use: click one to put it where your cursor is.
Answers read the way people write them: a dropdown shows its label, dates read like 1 Dec 2026, and a star rating reads 4 out of 5. To show something when an answer is blank, write a fallback after a bar: {{phone|not given}}.
Built-in values
| Value | Is |
|---|---|
{{today}} | Today’s date. |
{{now}} | The date and time. |
{{time}} | The time. |
{{workflow_name}} | The automation’s name. |
{{run_id}} | A short number for this run. |
{{logo_url}} | The web address of your workspace’s current logo. |
Results of earlier steps
A step can use what earlier steps did:
- The previous step:
{{previous.sent}},{{previous.decision}}… is the step that ran just before this one. - A chosen step:
{{steps.approval.decision}}is the step with idapproval, wherever it is earlier on the map.
| Step | Reports |
|---|---|
| Emails, chat messages | sent (Yes or No) |
| Ask for approval | decision, decided_at |
| Google Sheets row | sent, range (the cells written) |
| Google Doc | sent, document (its link) |
| HTTP request | status, reply |
| Calculate | value |
| Other app steps | sent, and link where the app gives one |
Results work in messages and in Only run this step when…. The builder warns you if a step uses a result from a step that doesn’t run before it.
Saved replies and calculations
An HTTP request with Save the reply as set to stock gives {{stock}} (the whole reply) and its fields, like {{stock.in_stock}} or {{stock.items.0.sku}}. A Calculate step saves its result under the name you give it, such as {{gst}}.