Two-factor sign-in

Add a code from an authenticator app to your password, and keep backup codes for emergencies.

Turn it on

  1. Open Account settingsTwo-factor. (It protects password sign-in, so add a password first if you only use Google or Microsoft.)
  2. Scan the code with an authenticator app on your phone.
  3. Enter the 6-digit code it shows.
  4. Save your backup codes somewhere safe, like a password manager. Each works once instead of a code from the app.

Lost your phone

Use a backup code on the sign-in page. If you have none left, contact us. After we confirm who you are, and a senior member of our team approves it, we turn two-factor sign-in off, sign you out everywhere and email you. Sign in and turn it back on straight away.