Two-factor sign-in
Add a code from an authenticator app to your password, and keep backup codes for emergencies.
Turn it on
- Open Account settingsTwo-factor. (It protects password sign-in, so add a password first if you only use Google or Microsoft.)
- Scan the code with an authenticator app on your phone.
- Enter the 6-digit code it shows.
- Save your backup codes somewhere safe, like a password manager. Each works once instead of a code from the app.
Lost your phone
Use a backup code on the sign-in page. If you have none left, contact us. After we confirm who you are, and a senior member of our team approves it, we turn two-factor sign-in off, sign you out everywhere and email you. Sign in and turn it back on straight away.